Effective date: September 9, 2026 This Privacy Policy explains how Smarties (“we,” “us,” or “our”) handles information when you use our couples puzzle app and contact us.
Account and profile: We receive an account identifier from the sign-in provider and, when provided, your given name. We store a Smarties account ID, display name, selected emoji avatar, and onboarding status. We do not request access to your address book. Pairing and preferences: We store your connection with your chosen partner, invitation records, game selections, lineup proposals and approvals, and the shared timezone used to schedule daily puzzles. Invitations are stored on our servers as hashes rather than readable invite codes. Gameplay: We store daily challenge participation, game start and completion times, submitted answers or completion details, scores, results, and game history. Practice progress is handled locally on your device. Purchases: Apple exclusively handles all purchases, subscription payments, and payment details through the App Store. Smarties does not process payments or collect payment card or bank account details. We and our subscription management providers receive account identifiers, product and transaction records, purchase history, and subscription entitlement, renewal, and expiry information to verify purchases, manage Pro access, and provide subscription reporting. These providers do not process your payments. Technical information: Our infrastructure and service providers may process network information, including IP addresses, request metadata, service activity, and error or diagnostic logs to deliver, secure, and maintain the service. Subscription services also process technical information needed to validate purchases and provide subscription reporting. Support: If you email us, we receive your email address, message, and any information you choose to include. Please avoid sending passwords, payment card details, or unnecessary sensitive information.
We use information to sign you in, maintain your profile, pair you with your chosen partner, agree on games, schedule daily challenges, calculate scores, show results and history, synchronize changes, provide and restore paid access, answer support requests, prevent misuse, and diagnose service problems. Purchase and account information also supports subscription analytics and reporting. We do not sell your personal information or use it for targeted advertising across other companies’ apps or websites.
Your paired partner can see information needed for shared play, including your display name, emoji avatar, agreed games and lineup proposals, participation and completion status, scores, shared results, and shared Pro availability. Pair only with someone you intend to share this information with. Ending a pairing or deleting an account does not erase information your partner has already seen or saved.
We use service providers for account sign-in, hosting, databases, network delivery, subscription verification and reporting, and support communications. They process information needed for these functions. Apple alone handles purchase payments and payment information under its own privacy terms. Our subscription management providers verify purchase records and manage access; they are not payment processors for Smarties. We may disclose information when reasonably necessary to comply with law, respond to valid legal requests, protect rights and safety, investigate misuse, or support a business transfer. If a business transfer changes how your information is handled, we will provide notice as required by law.
Some information is stored on your device, including account identifiers, pending game completions, and invitation details. Other information is stored on servers operated by us or our service providers. Information may be processed in countries other than where you live, subject to applicable data protection requirements. We use technical and organizational measures intended to protect information. No storage or transmission method is completely secure.
We retain account, pairing, gameplay, and subscription information while needed to operate the service, maintain shared history, resolve disputes, and meet applicable obligations. Retention varies by the type of record and its purpose. You can request account deletion through the app’s More screen. Deletion removes your active profile, sign-in association, avatar, invitations, game votes and preferences, and stored subscription entitlement records, and ends your current pairing. Historical game records remain associated with a non-login “Deleted account” record so shared results are preserved. Your partner’s account remains intact. Transaction event records and provider-held purchase information may remain for billing, fraud prevention, and legal obligations. Account deletion does not automatically cancel a paid subscription. Cancel it separately through your device’s subscription settings. For questions about retained records or additional deletion requests, email [email protected]. Backup copies and logs may persist until their normal retention cycles expire.
You can edit available profile settings, manage subscriptions through your device, and request account deletion in the app. Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your information, restrict or object to certain processing, or withdraw consent where processing relies on consent. Contact [email protected] to exercise these rights. We may need to verify your identity before fulfilling a request. You may also contact your local data protection authority. Where applicable law requires a legal basis, we process information to provide the service you request, pursue legitimate interests such as security and service maintenance, comply with legal obligations, or rely on consent when required.
Smarties is designed for couples and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact [email protected] so we can investigate and address it.
We may update this policy as the app or our practices change. We will update the effective date and provide additional notice where required. For any privacy question, contact [email protected].