Last updated: 2026/09/01

Introduction

Letterbox (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide when you use the Letterbox mobile application and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Some classic Letterbox features may be used without creating an account. Account-based features, including pairing and shared spaces, require an account.

Information We Collect

Personal Information

When you create or use an account, we may collect your display name, email address when provided through your sign-in method, unique account identifier, and information needed to authenticate and maintain your account session.

Pairing Information

When you connect with another person, we may collect pairing codes, account identifiers, connection status, relationship type, relationship dates, and pairing confirmations.

Letters and Other User Content

When you use Letterbox, we may collect and store content that you create, upload, or share, including: